Privacy policy
Privacy Policy
Last Updated: July 20, 2026
This Privacy Policy describes how Alliance Plastics LLC, operating under the Luminsoin™ brand, collects, uses, discloses, stores, and protects personal information when you visit our website, communicate with us, create an account, or purchase products through our online store.
In this Privacy Policy, “Luminsoin™,” “we,” “us,” and “our” refer to Alliance Plastics LLC.
By accessing or using our website and related services, you acknowledge the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through:
- The Luminsoin™ website and online store
- Checkout and payment processes
- Customer accounts
- Order fulfillment and delivery
- Customer service communications
- Email or text marketing, where enabled
- Website analytics and advertising technologies
- Reviews, surveys, promotions, and other customer interactions
This policy does not control the independent privacy practices of third-party websites, applications, or services that we do not own or operate.
2. Personal Information We Collect
The information collected depends on how you interact with Luminsoin™.
Information You Provide Directly
We may collect information that you submit when placing an order, registering an account, contacting customer support, subscribing to marketing communications, or otherwise interacting with us.
This may include:
- Full name
- Email address
- Telephone number
- Shipping address
- Billing address
- Account login information
- Order number and purchase history
- Products viewed, selected, or returned
- Customer service messages
- Product reviews and feedback
- Photographs or attachments sent to customer support
- Marketing preferences
- Information submitted through forms, surveys, or promotions
Payment and Transaction Information
When you make a purchase, payment information is processed by Shopify, PayPal, card networks, banks, or other authorized payment providers.
Depending on the payment method, these providers may process:
- Cardholder name
- Card number
- Card expiration date
- Security code
- Billing address
- PayPal account information
- Payment authorization details
Luminsoin™ generally receives transaction-related information such as payment status, payment method, billing details, and limited card information. We do not independently store complete credit or debit card numbers on our own business systems.
Information Collected Automatically
When you visit or use the website, certain information may be collected automatically through cookies, pixels, tags, log files, software development kits, and similar technologies.
This may include:
- Internet Protocol address
- Device type
- Browser type and settings
- Operating system
- Language preferences
- General geographic location
- Referring website
- Pages viewed
- Links or buttons selected
- Products viewed or added to a cart
- Search activity
- Checkout activity
- Session duration
- Advertising interactions
- Date and time of access
- Cookie and device identifiers
- Website performance and error information
Information Received From Other Sources
We may receive personal information from companies that assist us with operating the store, including:
- Shopify
- Payment processors
- Fraud-prevention providers
- Shipping carriers
- Fulfillment centers
- Marketing and advertising providers
- Analytics services
- Customer support applications
- Social media platforms
- Business and technology service providers
We may combine this information with information collected directly from you when permitted by law.
3. How We Use Personal Information
We may use personal information for the following business and commercial purposes.
Processing and Fulfilling Orders
We use information to:
- Process payments
- Confirm purchases
- Prepare and fulfill orders
- Arrange shipment
- Send tracking updates
- Provide delivery support
- Process returns, refunds, or replacements
- Maintain transaction records
Providing Customer Support
We may use your information to:
- Respond to questions
- Investigate delivery or product issues
- Locate customer orders
- Verify purchase information
- Process warranty or return requests
- Resolve complaints
- Communicate about account or order activity
Operating and Improving the Website
Information may be used to:
- Maintain website functionality
- Remember shopping-cart contents
- Improve navigation and checkout
- Identify technical problems
- Measure website performance
- Understand customer preferences
- Develop or improve products
- Personalize website content
- Conduct internal research and analysis
Security and Fraud Prevention
We may process personal information to:
- Verify transactions
- Detect suspicious activity
- Prevent fraudulent purchases
- Protect customer accounts
- Enforce purchase limits
- Secure our website and systems
- Investigate misuse
- Protect our legal rights and those of customers or third parties
Marketing and Advertising
Where permitted by law, we may use information to:
- Send product announcements
- Deliver promotional emails or text messages
- Show advertisements that may be relevant to your interests
- Measure advertising performance
- Build or evaluate advertising audiences
- Limit repeated advertising
- Understand how customers interact with campaigns
You may withdraw from promotional email or text communications using the methods described in the communication or by contacting us.
Legal and Administrative Purposes
We may process or preserve information when reasonably necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Maintain tax and accounting records
- Establish or defend legal claims
- Enforce our Terms of Service
- Resolve disputes
- Conduct audits
- Protect against legal or financial risk
- Support a merger, acquisition, financing, reorganization, or sale of business assets
4. Legal Bases for Processing
Where a legal basis is required, we process personal information under one or more of the following grounds:
- Contractual necessity: To process and fulfill your purchase or provide requested services
- Legitimate interests: To operate the store, improve customer experience, prevent fraud, secure our systems, and manage our business
- Consent: For certain marketing, advertising, Cookie, or optional processing activities
- Legal obligation: To comply with tax, accounting, regulatory, court, or law-enforcement requirements
- Protection of rights: To protect customers, our business, or other individuals from fraud, abuse, security threats, or unlawful conduct
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
5. How We Disclose Personal Information
We may disclose personal information to service providers and other parties when necessary to operate our business or provide the requested services.
Shopify
Our online store is hosted and supported by Shopify.
Shopify may process information relating to:
- Website visits
- Customer accounts
- Checkout activity
- Orders
- Payments
- Fraud prevention
- Store security
- Customer privacy preferences
- Store analytics
Shopify may process certain information in accordance with its own privacy notices and its agreements with merchants.
Payment Providers
Payment processors, banks, card networks, PayPal, and related financial providers may receive information required to authorize and process transactions.
These providers independently apply their security, fraud-prevention, and legal-compliance procedures.
Shipping and Fulfillment Providers
We may disclose necessary information to warehouses, production partners, logistics providers, postal services, customs agents, and carriers.
This information may include:
- Recipient name
- Shipping address
- Telephone number
- Email address
- Order contents
- Tracking and customs information
Technology and Business Providers
We may use service providers for:
- Website hosting
- Cloud storage
- Customer support
- Email delivery
- Data analysis
- Fraud detection
- Cybersecurity
- Accounting
- Order management
- Product review services
- Website optimization
- Business administration
These providers may process personal information only as necessary to perform services for us, subject to applicable contractual and legal requirements.
Advertising and Analytics Partners
When enabled on our website, advertising and analytics companies may collect or receive information through cookies, pixels, device identifiers, and similar technologies.
These partners may include:
- Meta, including Facebook and Instagram
- AppLovin or Axon
- Other advertising, attribution, or analytics platforms disclosed through our Cookie settings
Information may be used to measure campaigns, provide analytics, prevent fraud, create advertising audiences, or deliver advertisements based on online activity.
Some disclosures for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws, even when no money is exchanged for the information.
You may be able to control these activities through our Cookie settings, privacy-preference page, browser settings, or legally recognized opt-out signals.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to a subpoena, court order, or valid legal request
- Protect our rights or property
- Investigate fraud or illegal conduct
- Protect the safety of customers or the public
- Enforce agreements
- Respond to an emergency
- Defend against legal claims
Business Transfers
Personal information may be disclosed or transferred in connection with:
- A merger
- Acquisition
- Financing
- Corporate restructuring
- Bankruptcy
- Sale of assets
- Transfer of all or part of our business
Any recipient will be required to handle the information in accordance with applicable law.
6. Sale and Sharing of Personal Information
Luminsoin™ does not sell personal information in exchange for money.
However, certain disclosures to advertising or analytics partners may be classified as a sale, sharing, or targeted advertising under privacy laws in some U.S. states.
Depending on your location and our current website configuration, you may have the right to opt out of:
- Sale of personal information
- Sharing for cross-context behavioral advertising
- Processing for targeted advertising
- Certain profiling activities
Available privacy choices may be provided through a “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar link on our website.
7. Cookies and Similar Technologies
We use cookies and comparable technologies to operate the website, remember preferences, understand usage, and support marketing activities.
A Cookie is a small file or identifier placed on or associated with a browser or device.
Essential Cookies
These technologies support functions such as:
- Shopping-cart operation
- Checkout
- Account login
- Fraud prevention
- Security
- Website navigation
- Privacy preference storage
Disabling essential Cookies may prevent important parts of the website from functioning correctly.
Functional Cookies
Functional Cookies may help:
- Remember language or regional settings
- Save website preferences
- Support enhanced customer-service features
- Personalize certain website functions
Analytics Cookies
Analytics technologies help us understand:
- Website traffic
- Popular pages
- Customer navigation
- Conversion activity
- Technical performance
- Website errors
The information is used to evaluate and improve the website.
Advertising Cookies
Advertising technologies may help us:
- Measure advertisements
- Understand campaign results
- Display more relevant promotions
- Create advertising audiences
- Recognize interactions across websites or devices
- Reduce repeated advertisements
Non-essential Cookies may require consent depending on your location.
Managing Cookies
You may be able to manage Cookies through:
- Our Cookie consent banner
- Website privacy settings
- Your browser settings
- Device privacy controls
- Advertising-platform preferences
- Legally recognized opt-out tools
Blocking Cookies may affect the functionality or personalization of the website.
8. Global Privacy Control and Do Not Track
Some browsers offer privacy signals such as Global Privacy Control, which communicates a request to opt out of certain sales or sharing of personal information.
Where required by applicable law and supported by our website platform, we will process recognized opt-out preference signals in accordance with legal requirements.
Traditional Do Not Track signals do not have a single universally accepted technical or legal standard. As a result, our website may not respond to every general Do Not Track signal.
You may still use our Cookie controls and privacy-request methods to exercise available choices.
9. Email and Text Communications
We may send transactional messages concerning:
- Orders
- Payments
- Shipping
- Delivery
- Returns
- Refunds
- Account security
- Customer service
These operational messages are not generally treated as promotional communications.
Where you have subscribed or where otherwise permitted by law, we may also send marketing emails or text messages.
You can unsubscribe from promotional emails by selecting the unsubscribe link included in the message.
Where text marketing is offered, you may opt out using the instructions included in the message, such as replying “STOP,” where applicable.
Opting out of marketing does not prevent us from sending necessary order or account communications.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- Whether you maintain a customer account
- The length of our customer relationship
- Order and transaction history
- Tax and accounting obligations
- Fraud-prevention needs
- Warranty, return, or dispute periods
- Contractual requirements
- Legal claims
- Regulatory obligations
When information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to applicable law and technical limitations.
11. Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
These measures may include:
- Encrypted transmission
- Secure checkout technology
- Access restrictions
- Account authentication
- Fraud-monitoring systems
- Security updates
- Authorized service providers
- Internal confidentiality requirements
No website, network, database, transmission method, or storage system can be guaranteed to be completely secure.
You are responsible for protecting account passwords and should avoid sending sensitive payment information through ordinary email or unsecured communication channels.
12. Data Breach Response
If a security incident involving personal information occurs, we will investigate the matter and take reasonable steps to limit potential harm.
Where required by applicable law, we will notify affected individuals, regulators, or other authorities within the legally required period and through the appropriate communication method.
Notification timing and content may depend on the nature of the incident, the information involved, applicable law, law-enforcement requests, and the results of our investigation.
13. International Data Transfers
Luminsoin™ operates from the United States and uses service providers that may operate in multiple countries.
Your personal information may therefore be processed or stored outside your state, province, territory, or country of residence.
Privacy and data-protection laws in those locations may differ from the laws where you live.
Where required, we or our providers use recognized safeguards for international transfers, such as contractual protections or other legally approved transfer mechanisms.
14. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of information
- Receive a portable copy of certain information
- Restrict or object to certain processing
- Withdraw consent
- Opt out of targeted advertising
- Opt out of sale or sharing
- Limit certain uses of sensitive personal information
- Appeal a denied privacy request
- Complain to a privacy regulator
- Receive equal service without unlawful discrimination for exercising privacy rights
These rights are not absolute. We may retain or continue processing information when permitted or required by law.
15. Submitting a Privacy Request
To exercise an applicable privacy right, contact us using the information listed at the end of this policy.
Please clearly describe:
- Your name
- Email address
- State or country of residence
- The privacy right you wish to exercise
- Information reasonably necessary to locate your records
We may need to verify your identity before completing a request.
Verification may involve confirming information associated with your account or order. We will not request more information than reasonably necessary for verification.
We will respond within the period required by applicable law.
16. Authorized Agents
Where permitted by law, you may appoint an authorized agent to submit a privacy request for you.
We may ask the agent to provide proof of authorization and may contact you directly to verify your identity and confirm the request.
An authorized agent request may be denied when sufficient authorization or identity verification is not provided.
17. United States State Privacy Rights
Residents of certain U.S. states may have additional rights regarding personal information.
Where applicable, these may include rights to:
- Know or access collected information
- Correct inaccurate information
- Delete information
- Obtain portable information
- Opt out of targeted advertising
- Opt out of sale or sharing
- Opt out of certain profiling
- Appeal a denied request
We will not unlawfully discriminate against you for exercising an applicable privacy right.
18. California Privacy Notice
This section applies to California residents where the California Consumer Privacy Act and related regulations apply to our processing activities.
Categories of Information
During the preceding 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, email address, telephone number, IP address, and shipping address
- Customer-record information, such as billing details and account information
- Commercial information, such as products purchased, viewed, or added to a cart
- Internet activity, such as browsing and website interaction data
- Approximate location derived from an IP address
- Audio, visual, or electronic information submitted to customer support
- Inferences concerning customer interests or shopping preferences
- Limited payment and transaction information
- Other information voluntarily provided by the customer
Sources
This information may be collected from:
- You
- Your device or browser
- Shopify
- Payment providers
- Fulfillment and shipping providers
- Advertising and analytics partners
- Customer service providers
- Public or commercially available sources, where permitted
Purposes
We may use these categories for:
- Order processing
- Payment and fraud prevention
- Delivery
- Customer service
- Website operation
- Analytics
- Advertising
- Security
- Legal compliance
- Business administration
Disclosure
We may disclose these categories to the service-provider and third-party categories described in this Privacy Policy.
We do not knowingly sell personal information for monetary payment.
Certain advertising disclosures may be considered sharing or sale under California law. California residents may exercise applicable opt-out rights through our privacy controls or by contacting us.
19. European Economic Area, United Kingdom, and Switzerland
Individuals located in the European Economic Area, United Kingdom, or Switzerland may have rights under applicable data-protection laws, including rights to:
- Access personal data
- Correct inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Receive portable data
- Withdraw consent
- File a complaint with a supervisory authority
Where we rely on legitimate interests, you may object to processing in certain circumstances.
Where we rely on consent, you may withdraw it at any time.
We may retain information when necessary to perform a contract, comply with law, establish legal claims, or exercise other lawful rights.
20. Children’s Privacy
The website and Services are not designed or directed toward children under 13 years of age.
We do not knowingly collect personal information online from children under 13.
If we learn that information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has submitted personal information may contact us using the details provided below.
21. Third-Party Websites
The website may contain links to services operated by other companies.
Third-party websites maintain their own privacy practices, and we do not control how they collect, use, or disclose information.
Before providing personal information to another website or service, review its privacy policy and terms.
22. Advertising Partner Privacy Practices
When their technologies are enabled, Meta, Google, AppLovin, and other advertising providers may independently process information under their own privacy policies.
Their processing may include:
- Advertising delivery
- Measurement
- Attribution
- Audience creation
- Fraud prevention
- Personalized or interest-based advertising
- Service improvement
You may manage certain preferences through the privacy settings offered by those companies, your device, your browser, or our Cookie controls.
The inclusion of a provider in this policy does not necessarily mean that every provider is active on the website at all times.
23. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in:
- Business practices
- Website functionality
- Service providers
- Advertising technologies
- Legal requirements
- Products and services
- Privacy controls
The revised version will be posted on this page with a new “Last Updated” date.
Where required by law, we will provide additional notice of material changes.
24. Contact Us
Questions, concerns, or privacy requests may be submitted to:
Alliance Plastics LLC
4680 Calimesa St
Las Vegas, NV 89115
United States
Brand: Luminsoin™
Email: service@luminsoin.com
Phone: +1 (702) 643-0133
Customer Support Hours:
Monday through Friday
9:00 AM–6:00 PM Pacific Time
Please include “Privacy Request” in the subject line of your email when contacting us about access, correction, deletion, or another privacy right.